DSS Communications Testing

When performing our communications testing, DSS uses both qualitative research, which includes traditional focus groups, online bulletin board groups, depth interviews and other tactics, as well as and quantitative research, which primarily utilizes telephone and online surveys.

With the right measurement instruments for the particular application, we produce key metrics to which we apply our advanced analytics – along with norms developed over several decades of experience – to point you in the right direction for your communications program.

Step 1

Outline your communications problem in an RFP and we respond with what we believe to be the appropriate research plan.

Step 2

Evaluate our response and decide whether it meets your needs. Adjustments in the plan may be made based on feedback from you.

Step 3

We execute the plan and produce a report covering our findings, insights and recommendations regarding your communication challenge.


Sit back and let us do the heavy lifting.

Three Decades of Success

With over 30 years of industry experience, DSS has worked and continues to work with some of the biggest names in the health care industry. Our work and proven results in communications testing has kept clients coming back year after year, making DSS the most trusted and reliable firm in this space.

Our Teams

At DSS, we do not depend on a single leader or a few leaders but on many leaders who head different teams and work groups within the company. Every leader has extensive experience, an in-depth understanding of the areas addressed by their team and a demonstrated leadership ability.

Meet Our Teams

Trinity Habitat for Humanity

Trinity Habitat for Humanity

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The "Home" Setting Is Best

The "Home" Setting Is Best

Background DSS Research created a “home survey” to capture the level of satisfaction of consumers receiving dialysis treatments in a home setting. After several implementations of the home survey, comparisons were made between the home survey results and the more...

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A little stamp can make a difference

A little stamp can make a difference

Background The basic fundamentals of survey research are well known.  Draw a representative random sample.  Make sure that the source file includes all eligible members, and does not systematically exclude some populations.  With a large, representative, random...

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