What is the OAS CAHPS® Survey? 

The OAS CAHPS® is a standardized survey program designed to measure the experiences of people receiving services from a Medicare-certified hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs) for a surgery or procedure.

This survey is conducted for HOPDs and ASCs by an approved OAS CAHPS® Survey vendor and is intended to:

  • Produce comparable data on the patient’s perspective that allows objective and meaningful comparisons between HOPD and ASC agencies on domains that are important to consumers.
  • Provide public reporting of survey results that will create incentives for agencies to improve their quality of care.
  • Enhance public accountability in health care by increasing the transparency of the quality of care provided in return for public investment.

Step 1

Accept our proposal and any associated options.

Step 2

Send us the materials and data files from a detailed list we provide.

Step 3

Register DSS as your vendor.

THAT’S IT!

Your biggest responsibility after getting started is uploading your patient files to DSS according to specifications, so sit back and we’ll handle the rest.

Let DSS Help You Prepare for OAS CAHPS®

If you’re looking to get a head start with the OAS CAHPS® survey before it becomes a requirement, DSS is ready to help. We continue to be recognized as one of the largest patient-satisfaction measurement firms year after year by Modern Healthcare magazine. With higher response rates, we produce lower non-response bias and more accurate measurement. Our personalized, secure web portals allow our clients to easily upload monthly files and download reports, and our clear, actionable insights allow them to always know where they stand and where they can focus improvement efforts to get better. And, everything is done in-house to control timing, quality and costs.

Our Teams

At DSS, we do not depend on a single leader or a few leaders but on many leaders who head different teams and work groups within the company. Every leader has extensive experience, an in-depth understanding of the areas addressed by their team and a demonstrated leadership ability.

Meet Our Teams

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Ready to Get Started?

Contact Our Team of Experts

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