What is the Medicare Health Outcomes Survey?

The Medicare Health Outcomes Survey (HOS) is designed to assess a health plan’s success in maintaining and improving the functional status of their beneficiaries over time.

Selected results of the Medicare health outcomes survey (HOS) survey comprise part of the Medicare Advantage (MA) Quality and Performance Plan Rating System developed by CMS. The survey measures the following:

  • Improving or maintaining physical health
  • Improving or maintaining mental health
  • Monitoring physical activity
  • Improving bladder control -Reducing the risk of falling

Step 1

Accept our proposal and any associated options.

Step 2

Send us the materials and data files from a detailed list we provide.

Step 3

Register DSS as your vendor.


Your biggest responsibility after getting started is uploading your patient files to DSS according to specifications, so sit back and we’ll handle the rest.

Proven Track Record in HOS

As one of the research firms originally certified by NCQA to conduct the Medicare Health Outcomes Survey in 1997, and has successfully completed over 1 million surveys over the last 25 years. DSS continues to be recognized as one of the largest patient-satisfaction measurement firms year after year by Modern Healthcare magazine, with higher response rates, lower non-response bias and more accurate measurement. Our personalized, secure web portals allow our clients to easily upload monthly files and download reports, and our clear, actionable insights allow them to always know where they stand and where they can focus improvement efforts to get better. And, everything is done in-house to control timing, quality and costs.

Our Teams

At DSS, we do not depend on a single leader or a few leaders but on many leaders who head different teams and work groups within the company. Every leader has extensive experience, an in-depth understanding of the areas addressed by their team and a demonstrated leadership ability.

Meet Our Teams

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