by DSS Research | Oct 16, 2015 | Health insurance - general, Health insurance reform, MCAHPS, Medicare, Satisfaction
You can download the latest Medicare STAR ratings from CMS here and read our brief summary below. MA-PD Ratings Consistent STAR ratings for MA-PD plans have remained fairly consistent since 2014, with slightly more companies receiving a 4.5 or 5.0 rating. However,...
by DSS Research | Oct 28, 2013 | MCAHPS, Medicare
The CMS databases showing Medicare Star ratings for Medicare Advantage (MA) and Medicare Prescription Drug Plans (PDP) are out. Analysis shows that CMS is keeping a tight reign on the number of 5-star plans, while allowing slightly more 4.5-star plans and...
by DSS Research | Oct 22, 2012 | MCAHPS, Medicare, Satisfaction
Based on the most recent CMS Medicare star ratings (see our blog), one of two courses of action seems best: Emulate the successful policies, procedures and strategies employed by Kaiser Foundation Health Plans, or Launch a new Medicare Advantage plan in Wisconsin...
by DSS Research | Oct 19, 2012 | MCAHPS, Satisfaction
CMS released Medicare Advantage rates on October 12th just in time for the 2013 open enrollment period. The results show a 20% increase in the number of 4.5 and 5 star Medicare Advantage plans for 2013. According to a CMS press release, 37% of all Medicare Advantage...
by DSS Research | Jul 27, 2012 | CGCAHPS, HHCAHPS, MCAHPS, Physicians, Satisfaction, Statistics
Background Improving the customer experience for patients and health plan members, at the highest level, is based on a simple process. Measure the right things, evaluate, take action, re-measure, evaluate, take action and so on. We know the right things to focus on...
by DSS Research | Aug 8, 2011 | MCAHPS, Medicare
If you improve the mental and physical health of your Medicare members then your Medicare CAHPS® (M-CAHPS®) scores can actually decrease. The case-mix adjustment factors applied to certain M-CAHPS® satisfaction ratings for quality measurement and plan comparisons...
