Experience

With over 35 years of experience, DSS has been proudly serving the health care industry since 1982.

Accuracy

Our accuracy standards are built on high response rates, in-house completion of all tasks and strict adherence to rigorous quality control processes.

Data security and HIPAA compliance

DSS assures respondent and patient confidentiality through HITRUST, SOC 1 and SOC 2 Type II audits and associated certifications.

Resources

All work is done in-house in order to control security, quality, timing and cost.

Verified Quality

Our quality control processes are thoroughly evaluated and tested by NCQA, CMS, AHRQ and other third-party organizations.

Confidence

DSS is the proud research partner for seven of the 10 of the largest health plans, the largest Pharmacy Benefit Manager (PBM), the largest retail pharmacy organization, hundreds of physician practices and nearly 4,000 hospice, home health and dialysis centers.

Proven Track Record

DSS has been named one of Modern Healthcare’s Top 10 Patient Satisfaction Measurement Firms for the last nine years.

Our Teams

At DSS, we do not depend on a single leader or a few leaders but on many leaders who head different teams and work groups within the company. Every leader has extensive experience, an in-depth understanding of the areas addressed by their team and a demonstrated leadership ability.

Meet Our Teams

Trinity Habitat for Humanity

Trinity Habitat for Humanity

Last Friday, DSS Research participated in a Habitat for Humanity event located in Southwest Fort Worth.  It was a great opportunity to share fellowship, meet other volunteers from our community, and lend a helping hand to an incredible family. Compared to our last...

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The "Home" Setting Is Best

The "Home" Setting Is Best

Background DSS Research created a “home survey” to capture the level of satisfaction of consumers receiving dialysis treatments in a home setting. After several implementations of the home survey, comparisons were made between the home survey results and the more...

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A little stamp can make a difference

A little stamp can make a difference

Background The basic fundamentals of survey research are well known.  Draw a representative random sample.  Make sure that the source file includes all eligible members, and does not systematically exclude some populations.  With a large, representative, random...

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