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DSS Now Offers the Required CMS Medicare CAHPS® Surveys to the EGWP population

FORT WORTH, TEXAS (November 28, 2012) – With 30 years of expertise in providing research services and dynamic analysis to the health care industry, DSS now offers the required CMS Medicare CAHPS® surveys to the EGWP (Employer Group Waiver Plan) population. As an attractive benefit option to Employers and Union groups with large Medicare eligible populations wanting to minimize the administrative costs associated with benefit plan administration, EGWP contracts are new to the CAHPS® survey process. DSS understands the distinct needs of this unique and growing segment. Tammy Austin, Executive Vice president of DSS Research, states, "It is our company’s mission to support clients by developing and organizing information that enables them to better understand and serve their members. DSS welcomes the opportunity to partner with EGWPs and deliver the research guidance, CAHPS® expertise and dynamic reporting that have benefited our clients for decades."

DSS conducts Medicare CAHPS® for 10 of the 15 5-STAR Medicare Advantage Prescription Drug plans and is among the Top 10 largest patient satisfaction measurement firms according to Modern Healthcare magazine. For more information on how DSS Research can help your EGWP, contact us or call 800-989-5150 and ask for the CAHPS® Team.

CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).