History

Founded in 1982 with HQ in Fort Worth and offices in Washington, DC.
Our focus is in health care with special emphasis on a range of research, market information and consulting services for health care providers and health insurance organizations.
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Resources

DSS offers a fully integrated organization covering project design, project management, data collection, data processing, analysis and reporting. This approach offers complete control of quality, timing and cost. This approach is supported by in-house data collection resources, including..
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Certifications and Approvals

Obtaining certifications and renewing them annually gives us regular, external review of our processes and procedures.

Certifications:

• Commercial and Medicaid CAHPS (since 1999).
• Medicare Health Outcomes Survey (since 1998).

Approvals:

• Home Health CAHPS (since 2009).
• Medicare CAHPS (this is a new program and we became fully approved in 2011).

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Industry Programs Solutions Group

Commercial and Medicaid CAHPS^® Medicare CAHPS^® Home Health CAHPS^® Clinician and Group CAHPS^® PCMH CAHPS^® ICH CAHPS^®

HRA (Health Risk Assessment) Medicare Health Outcomes Survey (HOS)

Background Scale Development Results Simple way to use DSS HCEI Advanced way to use DSS HCEI

Custom Research Solutions Group

Market Share and Dynamics Market Segmentation

Traditional Focus Groups Online Focus Groups In-depth Interviews

Health Insurance

Nearly 100 of the nation's health plans call DSS their preferred provider of research and consulting services, ranging from the largest national carriers to those serving single markets. We cover just about all of the research (all of the kinds of research covered in the services section),
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Health Care Providers

DSS has conducted numerous studies with health care providers on behalf of health plans, provider groups and individual providers.
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Medical Device

Conjoint analysis has been used by DSS to upgrade and design many different types of medical devices and medical services. Whether high-technology devices, high-touch medical services or low-tech disposable products, DSS has applied its years of experience to helping our clients optimize their products, identify unmet needs and estimate demand in new markets.
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Webinars

Look for announcements of our informative and insightful webinars covering a range of issues of interest to our clients and prospective clients. These webinars focus on how to use various types of research information to improve your customer/member/patient experience, products, communications, programs and other elements of your business.
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Calculators

DSS has several calculators that are useful to market researchers.

• Sample Size. Sample size calculators allow researchers to determine the sample size needed on a study whether...
• Sampling Error. Once a study has been conducted, the Sampling Error calculator will indicate...

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News Release

Supporting our clients across the spectrum of their needs requires different resources and skills depending upon where a particular need falls on the spectrum. To make sure that we have the right resources and people to address a particular client need, DSS has reorganized into three Solutions Groups, including Industry Programs, Custom and Strategy Solutions Groups.
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4150 International Plaza,
Suite 900
Fort Worth, TX 76109

Toll Free: 800.989.5150
Phone: 817.665.7000
Fax: 817.665.7001

2111 Wilson Blvd,
Suite 700
Arlington, VA 22201

Phone: 703.351.5040
Fax: 703.351.9292